Legal

Terms & Conditions

These terms govern access to and use of the iHandel website and application.

1. Acceptance of Terms

By accessing or using iHandel, you agree to these Terms & Conditions and applicable laws. If you do not agree, you should not use the services.

2. Services

iHandel may facilitate mobile recharge, supported mobile recharges, mobile recharge, and related digital services. Availability may vary by operator, operator, brand, location, service partner or technical conditions.

3. User Information

You are responsible for providing accurate mobile numbers, consumer numbers, bill details, account information and other transaction details. Transactions processed using incorrect information supplied by a user may not be reversible.

4. Payments & Transaction Status

Payment completion does not always mean that the underlying recharge, mobile recharge or recharge fulfilment has been completed. Final status may depend on the relevant operator, operator, payment provider or service partner.

5. Failed or Pending Transactions

Failed or pending transactions may require reconciliation with payment and service partners. Eligible refunds are handled according to the Return & Refund Policy and applicable partner timelines.

6. Recharge

Recharge and mobile recharge may be subject to brand-specific validity, redemption, cancellation and usage conditions. Users should review applicable recharge terms before purchase or redemption.

7. Prohibited Use

You must not misuse the platform, attempt unauthorized access, interfere with security, conduct fraudulent activity, or use the services in violation of applicable law.

8. Changes

We may update these terms as services, legal requirements or operational practices change. Updated terms will be published on this page.

9. Contact

Questions about these terms may be sent to support@ihandel.app.